Clients praise service standards

September 24, 2019

We continue to receive a resounding thumbs up from customers, who have nothing but praise for our product quality and levels of aftersales service.

Our popular onsite engineers are the focus of many of the comments we receive, garnering compliments such as:

“Dave’s assistance was worth his weight in gold over the weekend and [was] much appreciated.”

“With Jonathan’s help, we were quickly back on the move and able to use the road again, so thank you very much.”

Feedback from clients is hugely important to us and very welcome. Despite it being almost 100% positive, we try to use your constructive comments to help us improve. This has recently led to the extension of our servicing team, to speed up response times and the availability of engineers.

We believe your positive feedback reflects our focus on build quality and client care. By tailoring our equipment to the particular needs of your depot and ensuring it is consistently reliable and safe, we minimise breakdowns and servicing needs. We also provide comprehensive training and maintenance packages to keep it running efficiently throughout the lifetime of the product.

If you would like to share your thoughts on our equipment and service, click here to complete our feedback form, email us, or call 0114 2570563 to speak to one of the team.